Privacy Policy

Last Updated: 02-July-2025

Introduction

EMA Renaissance LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and secure your personal data.

Definitions

  • “Personal Data”: Any information relating to an identified or identifiable individual.

  • “Processing”: Any operation performed on Personal Data.

Data We Collect

  • Account Data: Name, email, password.

  • Usage Data: Pages viewed, IP address, device info, cookies.

  • Communications Data: Support requests, feedback.

How We Use Your Data

  • To provide and maintain the Service.

  • To manage your account.

  • To send transactional and marketing communications (with consent).

  • To comply with legal obligations.

Legal Bases for Processing (GDPR)

  • Consent: When you opt in.

  • Contract: To fulfill our agreement with you.

  • Legitimate Interests: Service improvements, fraud prevention.

  • Legal Obligation: Compliance with laws.

Cookies & Tracking

  • We use cookies and similar technologies.

  • You can manage preferences via our cookie banner or browser settings.

Data Sharing & Disclosure

  • Service Providers: Hosting, payment, analytics.

  • Affiliates: For internal business purposes.

  • Legal Authorities: To comply with law or protect rights

International Transfers

Your data may be transferred to and stored in servers located outside your jurisdiction. We use Standard Contractual Clauses or equivalent safeguards.

Data Retention

We retain data only as long as necessary for the purposes outlined or as required by law (typically 7 years).

Your Rights

Depending on your jurisdiction:

  • Access, correction, deletion.

  • Data portability, objection, restriction.

  • Withdraw consent at any time.

Security Measures

We implement organizational and technical safeguards, including encryption, access controls, and periodic audits.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have, please contact us.

Changes to This Policy

We’ll notify you at least [30] days before material changes. Continued use implies acceptance.

Contact

EMA Renaissance LLC

1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, New Maxico, 87110.

A2P Messaging Compliance Addendum

Scope: Applies to all SMS/MMS/RCS communications sent by EMA Renaissance LLC to Users.

Consent

  • We obtain express written consent before sending marketing messages.

  • Audit-trail stored for at least 4 years.

Opt-Out

  • Every message includes “Reply STOP to unsubscribe.”

  • Additional keywords supported: END, UNSUBSCRIBE, CANCEL.

Help & Support

Content & Frequency

  • Max [X] messages per month.

  • Message example template:

    “[Brand]: Your [Transaction/Alert] is [Detail]. Reply STOP to opt out.”

Record-Keeping

  • Consent records, opt-out requests, and delivery reports logged.

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